The Email Address You Entered Was Not Found If You Have an Active Game Account Please Try Again

Please select from options below:

• E-mail non working on iPhone, iPad, or iPod impact
• E-mail not working on Mac
• Email not working on Blackberry
• Email not working on Windows x
• Email not working on Outlook
• Email not working on Android

or check the following:

BTW If yous are not a Pickaweb customer withal consider ordering our hosting services which include professional personalised email accounts.

Normally most email issues can be resolved by some bones checks to make sure that the settings are correct. In summary nosotros simply need to double cheque a few settings which are very piece of cake to do & tin can be summarized as:

1. Check Nameservers
2. Check Billing is upwards to date
three. Cheque Password for email address
iv. Check E-mail Account Quota
v. Check if disk usage is exceeded
6. Check Configuration
7. Try Server-Name in place of domain name

These steps are detailed below – please accept care to become through them in guild, they should only take a couple of minutes:

one. Check Nameservers – Cheque that your domain name is pointing to the correct proper name servers where your e-mail is hosted.

– if you lot check your welcome email from when y'all signed upwardly to your hosting service yous will find the correct settings. If y'all do not have the settings then please enquire our 24 hr support team & they will confirm for you lot.

2. Check Billing is Up to Date – If your Nameservers  are right, please double bank check that your hosting is paid up to date by logging into your Client Billing Area

3. Check Password for E-mail Address – Check that you take the correct user name and countersign for your email account. The username should be of the format" [electronic mail protected]", and password is case sensitive. The quickest way to check this is to login to your Webmail. You can do this past going to http://www.ENTERYOURDOMAINHERE.com/webmail

(Delight supercede ENTERYOURDOMAINHERE with your domain name).

You are then prompted to enter the e-mail address & the password. If you are able to login to webmail then this means that the countersign is valid for that e-mail address and then we can proceed to the next footstep.

iii. A. Reset Email Password if Necessary – If your password is non accepted so this merely means that you demand to login to your Spider web Hosting Control Panel & reset the password for your email address. To practise this, all you demand to practice is to login to your web hosting control panel & select the "Email Accounts" icon & then select the selection to modify your password. The following link shows you exactly how to log in to your web hosting Command Panel.

4. Cheque Electronic mail Business relationship Quota – Next nosotros demand to check if your electronic mail quota is total considering if this is happening then that volition end new emails from being accepted on the server. To do this, login to your spider web hosting control panel (run into bespeak iii A above) & select the "Email Accounts" icon & then go down to the list of email addresses & you tin can run across a summary of e-mail accounts & the quota for each. If your electronic mail account is full then yous just demand to either delete some emails via webmail (run across indicate 3 above) or you lot can simply increase the deejay space quota for your e-mail address by selecting "Change Quota" (we do not recommend setting to unlimited if possible).

5. Cheque if disk usage is exceeded – If your email customer doesn't let you connect to the server and throws at you a 'login failed/incorrect password' error, yous are probable to have exceeded your deejay usage. It'south not the quota of any specific electronic mail business relationship that has gone over the limit, but the disk usage of your entire hosting account. You should regularly keep an middle on your disk usage to ensure it ever stays inside the limit. Steps on how to find the deejay usage.

You can confirm if your disk usage has been exceeded by simply trying to login to your cPanel. If it is over-quota, cPanel wouldn't let you in. You could then contact support who will await into it for you. One time you accept verified that your nameservers, billing, password & quota details are correct we tin can now run through some problem shooting to find out where the issue is.

6. Check Configuration – For your email software to be able to send & receive emails so the configuration settings need to be set up every bit shown below. You can find these settings in your e-mail´due south software. For instance, in Microsoft Outlook or Windows Alive Mail you only need to select Tools/Accounts & then in the Servers tab please ensure that your settings are:

> Eastward-mail service Accost: Your consummate email address (see point 3 above)
> Password: Your email password (see signal three higher up)
> My Incoming Server is a: POP3
> Incoming post server (POP3): mail service.domain (eg: if your domain is abc123.com your settings would be mail.abc123.com)
> Outgoing post server (SMTP): mail.domain (eg: if your domain is abc123.com your settings would be mail.abc123.com)
> Recollect password: Select Yeah by ticking the box to confirm
> Server requires Authentication: Select Yes by ticking the box to confirm

And so select the Advanced options and check the following:

Outbound SMTP Port: 25 or 26  [Some ISPs cake port 25 traffic to reduce spamming. If yous are unable to transport out mails through port 25, try port 26. ]

Inbound POP3 Port: 110

Do not select the option to leave a copy on the server as this will eventually fill up your spider web space if you select this option.

seven. Endeavor Server-Proper noun in place of domain name – Still not working? OK, it could be that your Internet service provider does not recognize the mail server settings so we will attempt replacing these i at a fourth dimension with the main server-proper noun of the server.

To do this delight follow these steps:

A. Become your server-name from the product welcome mail.

B. Get back to bespeak 6 to a higher place & first replace the incoming postal service server (POP3) with the nameserver (i.e. using the example in the above commodity, we would replace mail.abc123.com with node005.hostingseries.internet). Endeavor again.

C. If it notwithstanding does not work alter the incoming mail server (POP3) dorsum to its original setting (eg: mail.abc123.com) & then change the Outgoing mail server (SMTP) to the server name (i.e. using the above example we would replace mail.abc123.com with node005.hostingseries.net) & try once more.

D. If it still does not work, please alter both Incoming & Outgoing to the server-name (i.east. using the above instance
we would replace mail.abc123.com twice with node005.hostingseries.net)

If you still are unable to configure your email, consider getting your own domain proper noun with personalised electronic mail accounts eg: ([email protected])

I hope you found this data useful on how to fix your email bug.

Thanks for reading and exit your questions below to keep the conversation going.

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Source: https://www.pickaweb.co.uk/kb/my-email-is-not-working-what-do-i-do/

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